Downloading eBooks

What is a personalised eBook?

The Pottermore Shop personalises eBooks with a combination of watermarking techniques that relate to the book, to the purchaser and the purchase time.

This allows us to track and respond to possible copyright misuse.

For further information, please see our Privacy Policy.

How many times can I download each eBook?

eBooks purchased from the Pottermore Shop can be downloaded for your personal use up to eight times, at no additional cost. If you want to share your Harry Potter eBook with your own children, that's absolutely fine with us too, so long as they are under 18. Actually, we'd encourage it! However, once they are over 18, they will need to buy their own copy.

You might want to download a copy to your laptop, your tablet, and your child's eReader - whatever the combination - you have eight available downloads per book. There's no time limit to use up your downloads, so if you lose your device or close an account with one of our partners, come back at any time to take another copy.

Eight downloads will normally be plenty, so you won't need to buy again. However, if you do download a book more than eight times, or want to buy it as a gift, you will need to purchase it again. For more details on downloads and how they can be used, please see our Terms & Conditions.

How do I download and read eBooks from the Pottermore Shop?

It's quick and easy to download Harry Potter eBooks and access them on your computer, eReader, tablet, mobile phone or via a compatible reading service. Please note, service availability varies by country.

Please follow the steps relevant to your device or reading service below, or take a look at our How to download your eBook video.

Sony Reader (US, Canada and Japan)

1. Purchase your eBook (or collect it, if it is a gift)
2. The eBook will then appear in 'My books'
3. Click the 'Select' button under the eBook you wish to download
4. Choose the 'Sony' download option
5. If you have not already done so, follow the steps to link your Pottermore Shop account with your Sony Reader account
6. Name your Sony Reader account so you can identify it in future, and click 'Save'
7. Click 'Send my book' and wait for your eBook to be prepared and sent to your Sony Reader account
8. Follow the link to your Sony Reader account or return to 'My books'

For more information about managing your Sony Reader account, or using your Sony device or app, please visit the Contact Sony page.

Sony Reader (Rest of the world)

1. Purchase your eBook (or collect it, if it is a gift)
2. The eBook will then appear in 'My books'
3. Click the 'Select' button under the eBook you wish to download
4. Choose the 'Sony' download option
5. Click the 'Yes, download this book' button and wait for your eBook to prepared
6. Save your eBook to your computer - be sure to 'Save' and to take notice where the file is being saved
7. Transfer your eBook to your Sony Reader. For instructions on how to do this, take a look at our Compatible devices and reading services frequently asked questions

For more information about using your Sony device or app, please visit the Contact Sony page.

Books on Google Play (Australia, Canada, UK, US, Japan, Italy, France, Germany and Spain)

With Google Play, your books are stored in the cloud and accessible from any connected device. Once a book has been added to your Google Play Books library, it can be read on Android phones and tablets, iPhones and iPads, and through the Web on a computer. Google Play will store your current reading position so you can pick up reading on any connected device.

1. Purchase your eBook (or collect it, if it is a gift)
2. The eBook will then appear in 'My books'
3. Click the 'Select' button under the eBook you wish to download
4. Choose the 'Google' download option
5. If you have not already done so, follow the steps to link your Pottermore Shop account with your Google account
6. Name your Google account so you can identify it in the future, and click 'Save'
7. Click 'Send my book' and your eBook will be sent to your Google account
8. Access your eBook in your Google Play Books library

For more information about managing your books on Google Play, please visit the Google Play help centre.

Amazon Kindle

If you use Amazon Kindle then you can link your Pottermore Shop account with your Amazon account during the download process. This will allow you to access your eBook in the Amazon Kindle formats.

Once these accounts are linked, you can send your Harry Potter eBooks to your Amazon account and access them there in the usual way. Please follow these steps:

1. Purchase your eBook (or collect it, if it is a gift)
2. The eBook will then appear in 'My books'
3. Click the 'Select' button under the eBook you wish to download
4. Choose the 'Amazon' download option
5. If you have not already done so, follow the steps to link your Pottermore Shop account with your Amazon account
6. Name your Amazon account so you can identify it in the future, and click 'Save'
7. Click 'Send my book' and your eBook will be sent to your Amazon account
8. Access your eBook in your Amazon account

For more information about managing your Amazon account or Amazon Kindle services, please visit the Contact Amazon page.

Barnes & Noble NOOK (US)

1. Purchase your eBook (or collect it, if it is a gift)
2. The eBook will then appear in 'My books'
3. Click the 'Select' button under the eBook you wish to download
4. Choose the 'Barnes & Noble' download option
5. If you have not already done so, follow the steps to link your Pottermore Shop account with your Barnes & Noble account
6. Name your Barnes & Noble account so you can identify it in the future, and click 'Save'
7. Click 'Send my book' and wait for your eBook to be prepared and sent to your Barnes & Noble account
8. Follow the link to your Barnes & Noble account or return to 'My books'

For more information about managing your Barnes & Noble account, or using your NOOK device or app, please visit the Contact Barnes & Noble page.

NOOK (UK)

1. Purchase your eBook (or collect it, if it is a gift)
2. The eBook will then appear in 'My books'
3. Click the 'Select' button under the eBook you wish to download
4. Choose the 'NOOK' download option
5. If you have not already done so, follow the steps to link your Pottermore Shop account with your NOOK account
6. Name your NOOK account so you can identify it in the future, and click 'Save'
7. Click 'Send my book' and wait for your eBook to be prepared and sent to your NOOK account
8. Follow the link to your NOOK account or return to 'My books'

For more information about managing your NOOK account, or using your NOOK device or app, please visit the Contact NOOK page.

Kobo

If you use Kobo then you can link your Pottermore Shop account with your Kobo account during the download process.

Once these accounts are linked, you can send your Harry Potter eBooks to your Kobo account and access them there in the usual way. Please follow these steps:

1. Purchase your eBook (or collect it, if it is a gift)
2. The eBook will then appear in 'My books'
3. Click the 'Select' button under the eBook you wish to download
4. Choose the 'Kobo' download option
5. If you have not already done so, follow the steps to link your Pottermore Shop account with your Kobo account
6. Name your Kobo account so you can identify it in the future, and click 'Save'
7. Click 'Send my book' and your eBook will be sent to your Kobo account
8. Access your eBook in your Kobo account

For more information about managing your Kobo account or service, please visit the Contact Kobo page.

Blio

If you use Blio then you can link your Pottermore Shop account with your Blio account during the download process.

Once these accounts are linked, you can send your Harry Potter eBooks to your Blio account and access them there in the usual way. Please follow these steps:

1. Purchase your eBook (or collect it, if it is a gift)
2. The eBook will then appear in 'My books'
3. Click the 'Select' button under the eBook you wish to download
4. Choose the 'Blio' download option
5. If you have not already done so, follow the steps to link your Pottermore Shop account with your Blio account
6. Name your Blio account so you can identify it in the future, and click 'Save'
7. Click 'Send my book' and your eBook will be sent to your Blio account
8. Access your eBook in your Blio account

For more information about managing your Blio account or service, please visit the Contact Blio page.

Scholastic Storia

If you use Storia then you can link your Pottermore Shop account with your Scholastic account during the download process.

Once these accounts are linked, you can send your Harry Potter eBooks to your Scholastic account and access them there in the usual way. Please follow these steps:

1. Purchase your eBook (or collect it, if it is a gift)
2. The eBook will then appear in 'My books'
3. Click the 'Select' button under the eBook you wish to download
4. Choose the 'Storia' download option
5. If you have not already done so, follow the steps to link your Pottermore Shop account with your Scholastic account
6. Name your Scholastic account so you can identify it in the future, and click 'Save'
7. Click 'Send my book' and your eBook will be sent to your Scholastic account
8. Access your eBook in your Scholastic account

For more information about managing your Scholastic account or service, please visit the Contact Scholastic page.

Direct downloads to your computer (PC or Mac)

You may need to install EPUB-reading software, such as Adobe Digital Editions, to be able to open and read your eBook on your computer.Please note for Japanese eBooks you will need to download the most recent version of Adobe Digital Editions.

1. Purchase your eBook (or collect it, if it is a gift)
2. The eBook will then appear in 'My books'
3. Click the 'Select' button under the eBook you wish to download
4. Choose the 'Direct download' option
5. Click the 'Yes, download this book' button. Your eBook will now be prepared and then download to your computer. If you are prompted to save it to your computer, click 'Yes' or 'Save', taking care to note where it is being saved
6. Double-click EPUB eBook file to open it on your computer

If you have downloaded your book to your computer, but don't know where it has been saved, please take a look at the following help section: I've downloaded an eBook on to my computer but I don't know where it is. How can I find it?

Transferring to other devices

1. Purchase your eBook (or collect it, if it is a gift)
2. The eBook will then appear in 'My books'
3. Click the 'Select' button under the eBook you wish to download
4. Choose the 'Direct download' option
5. Click the 'Yes, download this book' button. Your eBook will now be prepared and then download to your computer. If you are prompted to save it to your computer, click 'Yes' or 'Save', taking care to note where it is being saved
6. Please check with the device manufacturer for instructions on how to transfer an eBook to your device

How do I read my eBook on Apple iOS phones and tablets?

If you have an Apple iOS phone or tablet you can either download your eBook directly on to your computer and then add it to your device, or access it directly from your device. For instructions on how to do this, please select the relevant option from the choices below.

1. Download directly to computer and add to device

There are three ways to add your eBook to your device once you've downloaded it directly to your computer.

iBooks App:

1. Purchase your eBook (or collect it, if it is a gift)
2. Your eBook will then appear in 'My books'
3. Click the 'Select' button under the eBook you wish to download
4. Choose the 'Direct download' option
5. Click the 'Yes, download this book' button. Your eBook will now be prepared and download to your computer. If you are prompted to save it to your computer, click 'Yes' or 'Save', taking care to note where it is being saved
6. Open iTunes on your computer
7. Locate your eBook on your computer and use your mouse to drag and drop it into the 'Books' section of iTunes
8. Download the free iBooks App to your device
9. Connect your device to your computer and sync it with 'Books' in iTunes
10. Open the iBooks App on your device and access your eBook

Google Play Books App (requires iOS 4.0 software):

1. Make sure that you have the free Google Play Books App installed on your device
2. Purchase your eBook (or collect it, if it is a gift)
3. The eBook will then appear in 'My books'
4. Click the 'Select' button under the eBook you wish to download
5. Choose the 'Google' download option
6. If you have not already done so, follow the steps to link your Pottermore Shop account with your Google account
7. Name your Google account so you can identify it in the future, and click 'Save'
8. Click 'Send my book' and your eBook will be sent to your Google account
9. Using the Google Play App, log into your Google account
10. Access your eBook in your library

For more information about managing books on Google Play or the Google Play Books App, please visit the Google Play help centre.

Amazon Kindle App (requires iOS 3.2 software):

1. Purchase your eBook (or collect it, if it is a gift)
2. Your eBook will then appear in 'My books'
3. Click the 'Select' button under the eBook you wish to download
4. Choose the 'Amazon' download option
5. If you have not already done so, follow the steps to link your Pottermore Shop account with your Amazon account. If you do not have an Amazon account then follow the steps to set one up
6. Name your Amazon account so you can identify it in the future, and click 'Save'
7. Click 'Send my book' and wait for your eBook to be prepared and sent to your Amazon account
8. If you have not already done so, download the free Amazon Kindle App from the App Store to your device
9. Using the Amazon Kindle App, log into your Amazon account. If necessary, follow the steps to register your device
10. Access your eBook in the 'Books' section of your Amazon account

For more information about managing your Amazon account or Amazon Kindle apps, please visit the Contact Amazon page.

Kobo App (requires iOS 3.2 software):

1. Purchase your eBook (or collect it, if it is a gift)
2. Your eBook will then appear in 'My books'
3. Click the 'Select' button under the eBook you wish to download
4. Choose the 'Kobo' download option
5. If you have not already done so, follow the steps to link your Pottermore Shop account with your Kobo account. If you do not have a Kobo account then follow the steps to set one up
6. Name your Kobo account so you can identify it in the future, and click 'Save'
7. Click 'Send my book' and wait for your eBook to be prepared and sent to your Kobo account
8. If you have not already done so, download the free Kobo App from the App Store to your device
9. Using the Kobo App, log into your Kobo account. If necessary, follow the steps to register your device
10. Access your eBook in the 'Books' section of your Kobo account

For more information about managing your Kobo account or Kobo App, please visit the Contact Kobo page.

Blio App (requires iOS 4.0 software):

1. Purchase your eBook (or collect it, if it is a gift)
2. Your eBook will then appear in 'My books'
3. Click the 'Select' button under the eBook you wish to download
4. Choose the 'Blio' download option
5. If you have not already done so, follow the steps to link your Pottermore Shop account with your Blio account. If you do not have a Blio account then follow the steps to set one up
6. Name your Blio account so you can identify it in the future, and click 'Save'
7. Click 'Send my book' and wait for your eBook to be prepared and sent to your Blio account
8. If you have not already done so, download the free Blio App from the App Store to your device
9. Using the Blio App, log into your Blio account. If necessary, follow the steps to register your device
10. Access your eBook in the 'Books' section of your Blio account

For more information about managing your Blio account or Blio App, please visit the Contact Blio page.

Scholastic Storia App for iPad (requires iOS 4.0 software):

1. Purchase your eBook (or collect it, if it is a gift)
2. Your eBook will then appear in 'My books'
3. Click the 'Select' button under the eBook you wish to download
4. Choose the 'Storia download option
5. If you have not already done so, follow the steps to link your Pottermore Shop account with your Scholastic account. If you do not have a Scholastic account then follow the steps to set one up
6. Name your Scholastic account so you can identify it in the future, and click 'Save'
7. Click 'Send my book' and wait for your eBook to be prepared and sent to your Scholastic account
8. If you have not already done so, download the free Storia App from the App Store to your device
9. Using the Storia App, log into your Scholastic account. If necessary, follow the steps to register your device
10. Access your eBook in the 'Books' section of your Scholastic account

For more information about managing your Scholastic account or Storia App, please visit the Contact Scholastic page.

2. Access directly from your device

If you want to access your eBook directly from your Apple iOS phone or tablet then please follow these steps.

1. Make sure that you have the free iBooks App installed on your device
2. Purchase your eBook (or collect it, if it is a gift)
3. Your eBook will then appear in 'My books' within your account area
4. Click the 'Select' button under the eBook you wish to download
5. Choose the 'Direct download' option
6. Click the 'Yes, download this book' button. Your eBook will now be prepared and then downloaded to your device
7. When prompted, choose to open your eBook in the iBooks App

For more information about Apple devices and services, please visit the Contact page.

How can I read my eBook on Android phones and tablets?

If you have an Android phone or tablet you can either download your eBook directly on to your computer and then add it to your device, or access it directly from your device. For instructions on how to do this please select the relevant option from the choices below.

1. Download directly to your computer and add to your device

Android eBook Reading Apps:

There are numerous apps that enable you to manage and read your eBooks on your Android device. Further information can be found on play.google.com/store/apps

You can download your eBook directly to your computer (as detailed in the following steps) before referring to the user guide of your chosen app to import your eBook on to your device.

1. Purchase your eBook (or collect it, if it is a gift)
2. Your eBook will then appear in 'My books'
3. Click the 'Select' button under the eBook you wish to download
4. Choose the 'Direct download' option
5. Click the 'Yes, download this book' button. Your eBook will now be prepared and download to your computer. If you are prompted click 'Yes' or 'Save' taking care to note where it is being saved
6. Use your reading app to access and read the eBook.

For more information about your Android device or reading app, please contact the manufacturer.

Google Play Books App (requires Android v2.1, Eclair or later):

1. Make sure that you have the free Google Play Books App installed on your device
2. Purchase your eBook (or collect it, if it is a gift)
3. The eBook will then appear in 'My books'
4. Click the 'Select' button under the eBook you wish to download
5. Choose the 'Google' download option
6. If you have not already done so, follow the steps to link your Pottermore Shop account with your Google account
7. Name your Google account so you can identify it in the future, and click 'Save'
8. Click 'Send my book' and your eBook will be sent to your Google account
9. Using the Google Play App, log into your Google account
10. Access your eBook in your library

For more information about managing books on Google Play or the Google Play Books App, please visit the Google Play help centre.

Amazon Kindle App:

You can also read your eBooks on your Android device using the Amazon Kindle App. To do this, please follow these steps:

1. Purchase your eBook (or collect it, if it is a gift)
2. Your eBook will then appear in 'My books'
3. Click the 'Select' button under the eBook you wish to download
4. Choose the 'Amazon' download option
5. If you have not already done so, follow the steps to link your Pottermore Shop account with your Amazon account. If you do not have an Amazon account then follow the steps to set one up
6. Name your Amazon account so you can identify it in the future, and click 'Save'
7. Click 'Send my book' and wait for your eBook to be prepared and sent to your Amazon account
8. If you have not already done so, download the free Amazon Kindle App to your device
9. Using the Amazon Kindle App, log in to your Amazon account. If necessary, follow the steps to register your device
10. Access your eBook in the 'Books' section of your Amazon account

For more information about managing your Amazon account or Amazon Kindle apps, please visit the Contact Amazon page.

Kobo App (requires OS 1.6 software):

1. Purchase your eBook (or collect it, if it is a gift)
2. Your eBook will then appear in 'My books'
3. Click the 'Select' button under the eBook you wish to download
4. Choose the 'Kobo' download option
5. If you have not already done so, follow the steps to link your Pottermore Shop account with your Kobo account. If you do not have a Kobo account then follow the steps to set one up
6. Name your Kobo account so you can identify it in the future, and click 'Save'
7. Click 'Send my book' and wait for your eBook to be prepared and sent to your Kobo account
8. If you have not already done so, download the free Kobo App from the App Store to your device
9. Using the Kobo App, log into your Kobo account. If necessary, follow the steps to register your device
10. Access your eBook in the 'Books' section of your Kobo account

For more information about managing your Kobo account or Kobo App, please visit the Contact Kobo page.

Blio App (requires OS 2.2 software):

1. Purchase your eBook (or collect it, if it is a gift)
2. Your eBook will then appear in 'My books'
3. Click the 'Select' button under the eBook you wish to download
4. Choose the 'Blio' download option
5. If you have not already done so, follow the steps to link your Pottermore Shop account with your Blio account. If you do not have a Blio account then follow the steps to set one up
6. Name your Blio account so you can identify it in the future, and click 'Save'
7. Click 'Send my book' and wait for your eBook to be prepared and sent to your Blio account
8. If you have not already done so, download the free Blio App from the App Store to your device
9. Using the Blio App, log into your Kobo account. If necessary, follow the steps to register your device
10. Access your eBook in the 'Books' section of your Blio account

For more information about managing your Blio account or Blio App, please visit the Contact Blio page.

2. Access directly from your device

If you want to access your eBook directly from your Android phone or tablet then please follow these steps.

1. Make sure that you have an Android eBook-reading app installed on your device
2. Purchase your eBook (or collect it, if it is a gift)
3. Your eBook will then appear in 'My books'
4. Click the 'Select' button under the eBook you wish to download
5. Choose the 'Direct download' option
6. Click the 'Yes, download this book' button. Your eBook will now be prepared and downloaded. If you are prompted click 'Yes' or 'Save' taking care to note where it is being saved
7. When prompted, choose to open your eBook using your Android eBook-reading app

For more information about your Android device or reading app, please contact the manufacturer.

How long will my eBook download take?

The speed of your download will depend on your computer's Internet connection. With a typical broadband speed of around 7 Mbps your eBook download should take no more than a few seconds. You can check your download speed by contacting your broadband supplier.

If you choose to send your eBook to one of our compatible reading services, the eBook should appear in your linked account within a few seconds, although at busy times it could take several minutes.

How do I open an eBook on my computer?

After you've bought an eBook and downloaded it directly to your computer, you should be able to double-click it to open it. You may need to install free EPUB-reading software such as Adobe Digital Editions in order to read EPUB eBooks.

I've downloaded an eBook directly on to my computer but I don't know where it is. How can I find it?

When downloading your eBook from 'My books' using the 'Direct download' option, depending on your browser and operating system, your computer may ask you where to save your eBook file or may automatically save your eBook to your default download location.

If you cannot find your eBook file once you've completed the download process, please follow the steps relevant to the operating system and internet browser you are using.

Windows 7 and Internet Explorer

When you click the 'Download' button you will see a progress bar as your eBook file is prepared. Then a window will open up giving you the option to run or save your eBook. Choose 'Save', and then a new window will open showing the location of your eBook file on your computer. You will know that your eBook has downloaded when it is accessible at this location. We recommend you save your book to a memorable location, so that you can find it in future.

If you are using Internet Explorer 8 you will need to make a change to your security settings in order to download your book. Go to Tools > Internet options > Security > Custom level and enable "Automatic prompting for file downloads" to ensure your download works successfully.

If you are unable to locate your eBook having downloaded it, please click the 'Start' menu on the bottom left of your screen. Enter part of the title of your eBook into the 'Search' box (e.g. "Chamber of Secrets") and press 'Return'. Your computer will then guide you to the location of your eBook.

Windows 7 and Firefox

When you click the 'Download' button you will see a progress bar as your eBook file is prepared. Then a window will open up giving you the option to save your eBook. Choose 'Save File', and then a new window will open showing the download progress of your eBook file. You will know that your eBook has downloaded when it is accessible at this location. When the download has completed, right-click on the eBook file and select 'Open Containing Folder' and you can then move this file to any folder on your computer. We recommend you save your book to a memorable location, so that you can find it in future.

If you are unable to locate your eBook having downloaded it, please click the 'Start' menu on the bottom left of your screen. Enter part of the title of your eBook into the 'Search' box (e.g. "Chamber of Secrets") and press 'Return'. Your computer will then guide you to the location of your eBook.

Windows 7 and Google Chrome

When you click the 'Download' button you will see a progress bar as your eBook file is prepared. When the file has been prepared, a download tab will appear on the bottom left of your browser window. If you click the arrow to the right of this tab you can choose to open your eBook or to show where it is on your computer. You will know that your eBook has downloaded when it is accessible at this location. We recommend you save your book to a memorable location, so that you can find it in future.

If you are unable to locate your eBook having downloaded it, please click the 'Start' menu on the bottom left of your screen. Enter part of the title of your eBook into the 'Search' box (e.g. "Chamber of Secrets") and press 'Return'. Your computer will then guide you to the location of your eBook.

Windows XP and Internet Explorer

When you click the 'Download' button you will see a progress bar as your eBook file is prepared. Then a window will open up giving you the option to open or save your eBook. Choose 'Save' and then pick a memorable place to save it to on your computer. You will know that your eBook has downloaded when it is accessible at this location. We recommend you save your book to a memorable location, so that you can find it in future.

If you are using Internet Explorer 8 you will need to make a change to your security settings in order to download your book. Go to Tools > Internet options > Security > Custom level and enable "Automatic prompting for file downloads" to ensure your download works successfully.

If you are unable to locate your eBook having downloaded it, please click the 'Start' menu on the bottom left of your screen and then click the 'Search' option. Enter part of the title of your eBook into the 'Search' box (e.g. "Chamber of Secrets") and press 'Return'. Your computer will then guide you to the location of your eBook.

Apple Mac and Safari

When you click the 'Download' button you will see a progress bar as your eBook file is prepared. Then a new window will open up entitled 'Downloads' where you will see another progress bar indicating that your file is downloading. If you are using Safari 5 then an arrow button will also appear to the right of the Smart Search Field to show you the progress of your download. When the download has completed, please click on the magnifying glass icon to the right of the eBook file and a window will open up showing you the location of your eBook. You can then move it to a suitable folder on your computer.

If you are unable to locate your eBook having downloaded it, please click the magnifying glass icon to the top right of your screen, enter part of the title of your eBook into the 'Spotlight' box (e.g. "Chamber of Secrets") and you will be directed to your eBook.

What happens if my download is interrupted?

If your download is interrupted, your download count will have been reduced by one and you will need to start the download process again. To avoid this, please ensure that you don't close your browser or alter your Internet connection during a download.

Please Contact us in this situation and we will try to help.

What happens if my downloaded eBook is corrupt?

If your downloaded eBook is corrupt, or will not open on your computer using Adobe Digital Editions, or an equivalent EPUB reader, it is possible that the download process was interrupted.

Please ensure that your computer is connected to the Internet and close any programs that may also be using your Internet connection before starting the download process again.

If you have followed these steps and your downloaded eBook is still corrupt, please Contact us and we will try to help.

My download didn't complete. What happened?

If your download did not complete, the most likely causes are a problem with your Internet connection or a lack of space on your computer. Please verify that your computer is connected to the Internet and clear any unwanted files from your computer before starting the download process again. The approximate file size of your eBook is shown in My books.