Security, Privacy and Accessibility
You can tell whether the site is secure once you are logged in, or while you are in checkout, by verifying that 'https' has replaced 'http' at the beginning of shop.pottermore.com in your browser address bar. Also, a small locked padlock will appear in the address bar or at the very bottom of your browser window.
The Pottermore Shop is intended for people who are 18 years old or older. However, parents and guardians can share their purchases with their children under 18 as set out in our Terms & Conditions.
Pottermore will never send you any emails asking you to provide your account details, card details or personal information.
If you receive an email that appears to be from the Pottermore Shop asking for any of this information, please Contact us and we will investigate this for you.
To get the best experience using the Pottermore Shop, we recommend that you use the most updated version of your web browser.
We also recommend that you enable Java Script on your browser.
We are committed to ensuring everyone can access the Pottermore Shop. This includes people with sight problems, hearing, mobility and cognitive impairments. We aim for a consistently high level of usability for our entire audience.
See our Accessibility section for full details.